Reviews & Verification
Reviews & Verified Public Profiles
Direct links to every external profile so homeowners can verify credentials and ratings at the source. Do not rely on this page alone — check the live profiles directly.
Review Wall
Five-star Google reviews
Every Google review is reproduced below verbatim, each with the owner’s response. The complete, current set is always visible on the live Google Business Profile.
David and his crew did a fantastic job inspecting our home. When they did the inspection in the attic they found subpar work done by the home builder which, if it had not been discovered, would have cost us well over $10K to correct. Roof joists were two feet short and not attached to anything — just left hanging, with no joist brackets. In time our roof would have collapsed. Thank you, Roof Shepherd.
Owner Response
Andrew, thank you for trusting us with your home in Round Rock. I’m grateful we were able to take the time to look beyond the surface of the roof and evaluate the attic, ventilation, and structural conditions affecting the roof system. A roof can look prematurely aged for reasons that aren’t always visible from the outside. In this case, the attic inspection and documentation helped identify serious underlying concerns before they became a much larger and more expensive problem. I appreciate you taking the time to share your experience. This is exactly why The Roof Shepherd focuses on careful inspection, clear documentation, and helping homeowners understand what is really going on with their roof before making major decisions. Thank you again for the opportunity to help.
David did an excellent job replacing our roof and gutters. I was very impressed with how clean they left the yard. They used good quality underlayment, unlike the previous roofer. Great communication. Our insurance adjuster knew who he was and it helped for a very smooth claim process. Highly recommend!
Owner Response
Dr. Liboiron, thank you for the thoughtful review. It was a privilege to help with your roof replacement and gutter installation in Pflugerville, Texas. I’m glad the communication, cleanup, underlayment selection, and overall installation process stood out to you. We try to treat every roofing project with clear documentation, quality materials, and a clean jobsite from start to finish. I also appreciate you mentioning how smooth the process felt. That kind of trust matters, especially when a homeowner is navigating a roof replacement and coordinating details along the way. Thank you again for allowing me to serve your family.
When we needed our roof changed, David of The Roof Shepherd in Austin, Texas was recommended to us. He took care in making our home look great. David is easy going and very friendly. The whole process of getting the roof done was made easy, thanks to him: from giving us time to choose what we really wanted, to coordinating the insurance process and recommending a company for rain gutters — which we are very pleased with. He even saw to it that our porch posts were repaired, sparing us a search. Everything was beautifully done and in a timely manner. Love the look of our new roof!
Owner Response
Claudette, thank you so much for taking the time to write this. It truly means a lot. It was a privilege to help with your roof replacement in Austin, Texas, and I’m glad the process felt easy and well-coordinated. Choosing a new roof is a big decision, so I’m glad you had the time and space to choose what you really wanted. I’m also glad we were able to help with the gutter recommendation and make sure the porch post repairs were addressed instead of leaving you to track that down on your own. Your home looks great, and I’m grateful you trusted me to help guide the project from start to finish.
The Roof Shepherd, David, did a great job on our roof repair. He was able to upgrade our shingles to a better class. Very polite and professional.
Owner Response
George, thank you for the kind review. I appreciate you trusting me with your roof replacement in Copperas Cove, Texas, and I’m glad we were able to help upgrade your shingles to a better class for your home. Clear communication, professional guidance, and making sure the homeowner understands the roofing options are always important to me. I appreciate the opportunity to help.
We needed a full roof replacement on our home here in Kyle, Texas after the recent storms. Because we have solar panels, we were worried about the process, but David and the team at The Roof Shepherd handled the entire solar detach and reset flawlessly alongside the new roof. His crew arrived right on time, worked hard, and left the yard completely spotless. It is hard to find honest contractors who can handle complex jobs like this, and I highly recommend them.
Owner Response
Brent, thank you for taking the time to leave such a thoughtful review. We appreciate you trusting The Roof Shepherd with your full roof replacement in Kyle, Texas, especially with the added coordination required for the solar panel detach and reset. Complex roofing jobs require clear communication, careful scheduling, and a crew that respects the property from start to finish. I’m glad everything went smoothly and that the yard was left spotless. Thank you again for the recommendation and for allowing us to help after the recent storms.
I am a realtor and my clients needed a roof inspection and estimate quickly. The next day, David came, inspected, and provided an estimate for a replacement, after explaining to the owners the issues and the pros and cons of different roofing materials. David was then able to get the roof replaced in less than a week! We are so thankful for David and his team — they were an absolute pleasure to work with!
Owner Response
Thank you for the kind review. I really appreciate the opportunity to help you and your clients with the roof inspection, replacement estimate, and roof installation in Austin, Texas. Timing matters in real estate, so I’m glad we were able to inspect the roof quickly, explain the issues clearly, walk through the pros and cons of different roofing materials, and help get the roof replacement completed without unnecessary delays. It was a pleasure working with you and your clients. Thank you again for trusting The Roof Shepherd.
David was an absolute pleasure to work with. He showed up right on time for the quote on our repairs and made the whole process smooth and stress-free. Great communicator, clear explanations, and genuinely easy to deal with from start to finish. If you’re looking for someone reliable who actually cares about doing things right, David is your guy. Highly recommend.
Owner Response
Thank you for the thoughtful review. It was a pleasure meeting with you in Georgetown, Texas, and helping you review the roof repair options for your home. I really appreciate you mentioning the communication, timing, and clear explanations. Even when a homeowner decides to go a different direction, my goal is still the same: show up on time, explain the roof concerns clearly, provide a straightforward repair quote, and help you make a confident decision. Thank you again for the kind words and recommendation.
David provided a great experience from beginning to end. He and his team were professional, communicative, and did excellent work on our roof. They made the whole process easy and stress-free, kept everything clean, and completed the job on time. Very happy with the results and would definitely recommend them to anyone needing roofing services.
Owner Response
Thank you so much for the kind review. I truly appreciate you trusting me and my team with your roof. I’m glad we were able to make the process feel easy, keep communication clear, protect the property, and complete the work on schedule. Clean workmanship and a smooth experience matter a lot to us, so it means a great deal to hear that reflected in your review. Thank you again for the recommendation and for allowing The Roof Shepherd to help with your home.
I needed help replacing my roof after a hail storm and David at The Roof Shepherd really helped me out. The team made the process really easy and streamlined. They were able to source excellent material and their work crew were professional and courteous at all times, and the quality of their work was top notch. I also appreciate how we were able to coordinate around my busy schedule.
Owner Response
Thank you for the thoughtful review. I really appreciate you trusting me and The Roof Shepherd after the hail storm. I’m glad we were able to make the roof replacement process easy, organized, and flexible around your schedule. It also means a lot that you recognized the crew’s professionalism, the quality of the materials, and the workmanship on the roof. Thank you again for giving us the opportunity to help protect your home.
It has been a year since my roof was replaced by the Roof Shepherd crew, and so far no complaints, no leaks, and my roof looks amazing! Working with David since our first text message was so easy communicating my needs and expectations — I could not be happier.
Owner Response
Ofranel, thank you for sharing this. It means a lot hearing that a year later the roof still looks great, there are no leaks, and everything is holding up the way it should. I also appreciate you mentioning the communication and process. My goal is always to make the project clear, easy, and handled with care from start to finish. Thank you again for trusting me and The Roof Shepherd with your home.
We just got into town after a long-distance move, and after looking at our new house we realized the builder paint was pretty bad. We wanted to get all the walls repainted fast before we moved in, and ended up getting connected with David. We’re super happy with everything — David and his crew were incredibly friendly, knowledgeable, and communicative the whole time, and the work came out great. David even noticed some other builder issues and had the crew fix them while they were there. Turnaround was lightning fast, and we didn’t have to change our move-in schedule at all.
Owner Response
Thank you so much for this thoughtful review. I know how stressful a long-distance move can be, especially when you’re trying to get settled and realize the home still needs work before move-in. I’m grateful you trusted us to help get the painting handled quickly, and I’m glad the crew were able to deliver quality work while keeping communication clear throughout the project. We also appreciate you noticing the extra details we addressed along the way — when we see issues that can reasonably be corrected while we’re already there, we try to do the right thing and help protect the home. Thank you again for trusting us, and we’d be honored to help with anything else you need in the future.
Excellent work. I appreciate David and the crew making repairs needed on the roof and also taking the time to explain and walk me through everything.
Owner Response
J. S., thank you for taking the time to share this. I appreciate you trusting the crew and me with the tile roof repair in Horseshoe Bay, Texas. I’m glad we were able to make the needed roof repairs and walk you through what we found. Clear explanations and communication are a big part of how I try to handle every repair, especially on tile roofs where the details matter. Thank you again for allowing The Roof Shepherd to help with your home.
The Roof Shepherd is amazing. He is very knowledgeable and easy to talk to. Getting a new roof can be stressful, but he made the process super easy. He answered all our questions and concerns, worked with our insurance company, and gave us a good price for a new Class 4 roof. The workers were very courteous and professional — they went the extra mile, made sure everything was okay in the attic, worked around the gutters, installed new vents, and later repaired our shed connected to the house. They got everything done in one day, hours ahead of schedule. I highly recommend The Roof Shepherd to anyone that needs a new roof!
Owner Response
Thank you so much for this review. It really means a lot. Getting a new roof can be stressful, so I’m grateful we were able to make the process easier, walk through the insurance side, answer your questions, and get your Class 4 impact-rated roof installed the right way. I also appreciate you mentioning the crew — they worked hard, stayed professional, handled the attic and ventilation details, worked carefully around the gutters, and helped make sure the shed repair was taken care of afterward. Thank you again for trusting The Roof Shepherd with your home and for recommending us. It was a privilege to serve your family.
The Roof Shepherd did an amazing job — the company and, more importantly, the crew were fast and reliable. They had our roof and vents done in a timely manner after the recent storms. We upgraded after all the hail and high winds we’ve had over the last few years, and to our surprise it brought a discount on our insurance as well. The house looks great. It was the easiest choice on home maintenance we have ever made. Hands down, I would choose them again and would recommend them to anyone.
Owner Response
Valerie, thank you so much for the kind review and for trusting The Roof Shepherd with your roof and ventilation work. I’m glad we were able to help after the recent storms and get everything handled in a timely way. Upgrading to an impact-rated roofing system can make a real difference, especially after years of hail and high winds, and it’s great to hear the insurance discount was a helpful surprise as well. I also appreciate you recognizing the crew — fast, reliable, and respectful work matters, and I’m grateful they represented the company well on your home. Thank you again for the opportunity to serve your family.
These guys are actually top notch. They did a couple of roofs in our neighborhood after a bad storm. They have excellent communication, gave amazing options, and even helped us work with the insurance company to get more than they were originally going to give us. Really great partners — you will be in great hands with them!
Owner Response
Thank you so much for this review. I really appreciate you trusting us after the storm and allowing us to help with your roof. We take communication, documentation, and giving homeowners clear options seriously, especially when storm damage and insurance are involved. I’m glad we were able to help you understand the process and make things easier from start to finish. It means a lot to be trusted by you and others in the neighborhood. Thank you again for the recommendation.
David did an amazing job working with us to get our roof repaired during the sale of our home. He was very responsive to communication, knowledgeable, kept to his schedules, and was very easy to work with. If we were keeping the home, I definitely would have hired him for a full roof replacement when the time came. Would definitely recommend using his services.
Owner Response
Thank you so much for the kind review. I really appreciate the opportunity to help with the roof repair during the sale of your home. I know timing, communication, and documentation matter in that situation, so I’m glad I was able to help make the process easier. Your recommendation means a lot, and I wish you all the best with your next chapter.
Dave was great — he went above and beyond what any company would do. There were major issues with my insurance company, and he was there every step of the way helping me get things done. Dave and his crew were great — they made sure my motorcycle was covered up properly during the work, and they cleaned up beautifully when they were done.
Owner Response
Thank you so much for this review and for trusting me and the crew with your home. I know this project had some difficult moments, especially with the insurance side of the process, and I’m grateful I was able to help with documentation, communication, and support along the way. It also means a lot that you noticed the care the crew took around your property and the cleanup after the roof was completed, because protecting the property matters just as much as the roof itself. I truly appreciate your kind words and your trust.
I recently got a roof installed and my trim painted with this company. The process was simple — David helped me pick out colors for the roof, and I had no idea there were so many to choose from. I appreciate David and his crew for taking care of my home and respecting my property by making sure everything was masked and cleaned up by the end of the process. These guys were on time, efficient, took care of everything I asked for, kept me updated throughout, and took care of the small details I was picky about. I would highly recommend!
Owner Response
Sloan, I really appreciate you taking the time to share this. It was a pleasure helping with your roof installation, trim painting, and the color-selection process. I’m glad the process felt simple and that the crew respected your property with proper masking, cleanup, and communication throughout the project. Those details matter, especially when we are working on someone’s home. Thank you again for trusting The Roof Shepherd with your roof and painting work.
Next Step
BBB & Profiles
Verified Profiles
Direct links to all public profiles
Ratings and accreditation status change. Always verify current status at the source.
Better Business Bureau
The Roof Shepherd LLC listed with the BBB under Round Rock, Texas. Current accreditation status and rating on the live profile.
Verify on BBB.orgGoogle Business Profile
The Roof Shepherd’s Google Business Profile for Round Rock, Texas. Reviews, hours, and contact information.
View on GoogleFacebook Business Page
Educational content, property documentation posts, and community engagement for Central Texas homeowners.
View on FacebookYouTube
Field explanation videos, condition documentation walkthroughs, and homeowner education content.
View on YouTubeBusiness Entity
Registered entity information
The Roof Shepherd LLC was formally established February 23, 2026, registered with the Texas Secretary of State. The public-facing brand is The Roof Shepherd. The legal entity is The Roof Shepherd LLC. Based in Round Rock, Texas operating as a service-area business covering Central Texas.
Common Questions
Common questions about public profiles and verification
How can I verify The Roof Shepherd's BBB status?
Visit bbb.org and search "The Roof Shepherd LLC" in Round Rock, Texas. The BBB profile shows current accreditation status, rating, complaint history, and business details. The Roof Shepherd does not control its BBB rating — it is maintained by the Bureau based on complaint response and business practices.
Why are there only 18 Google reviews?
The Roof Shepherd LLC was formally established February 23, 2026. Every review listed represents an actual client engagement. Review velocity is a known trust signal — The Roof Shepherd does not solicit false reviews or use review generation services. Every review is real, named, and verifiable on the Google Business profile.
Is the BBB rating guaranteed to stay the same?
No. BBB ratings reflect current status at the time of last review. Ratings change based on complaint history, response times, and business practice verification. The profile on this page reflects status at the time of last site update. Always verify current status directly at the source.
What does it mean that Texas does not require a roofing license?
Any person can perform roofing work in Texas without a state license. This makes credential verification especially important. Verify current general liability insurance and workers compensation coverage directly with the insurer. Verify any manufacturer certifications directly with the manufacturer. The Roof Shepherd's licensed execution partners are vetted through this process.